Privacy Policy Statement

Your privacy is important to us at Hilosevorax. This statement explains how we handle personal information according to Australian law and regulations.

Information We Collect

Personal information is gathered to enhance your experience and maintain site security.

  • Contact details provided via forms, such as name, email address, and phone number.
  • Browser and usage data collected through cookies or analytics services.
  • Records of communications or messages with our team, including service preferences.
  • Device details used for accessing our services, including IP address and browser type.

How We Use Information

Hilosevorax only uses your data to deliver, improve, and secure our services in accordance with Australian standards.

  • Answer your enquiries and provide relevant consultations.
  • Enhance website functionality and user experience through analytics.
  • Maintain security and comply with legal requirements.
  • Support communication about ongoing changes or new features.

Legal Basis for Processing

Australian law forms the foundation for all personal data handling.

Processing is based on your consent, contract requirements, or legal obligations. We prioritise your rights and the secure, transparent management of your data at each step.

Information Sharing

We share data only when necessary under Australian law and this policy.

  • With service providers in Australia for IT security, analytics, or client support, following confidentiality agreements.
  • If required by court order, law enforcement, or regulatory investigations.
  • During business restructuring or mergers, conforming to privacy standards and local requirements.

Data Security

All reasonable measures are taken to protect your personal information. This includes secure data storage, restricted access, and regular reviews to align with current Australian regulations. However, no online system can be completely secure. Your use of the website indicates acceptance of these risks.

Your Rights

You may review, correct, restrict, or request deletion of your personal data, subject to exceptions in Australian law.

  • Right to access personal information held about you.
  • Right to rectify inaccurate personal data where applicable.
  • Right to request erasure or restriction under certain conditions.
  • Right to object to some data processing or lodge a complaint.

Cookies

Our site uses cookies for core functionality, analytics, and remembering your preferences. You can manage these via browser settings or our cookie banner.

Read our cookie policy Read our cookie policy

Contact for Privacy

If you wish to exercise your rights or have privacy enquiries, get in touch.

Email address: content@hilosevorax.com

Phone number: +61 3 9333 8037

Office address: 265 King Street, Newcastle, NSW 2300 Australia

Privacy Policy Changes

We may update this policy to reflect legal changes or service improvements. Check this page for current information.

Last updated: October 20, 2025